Terms & Privacy Policy


For Cancellation and Refund

1. In case you are not satisfied with the services, you can apply for a refund by writing to us at marketing@dgsaga.com.

2. Details to be shared in the request: Email ID and Transaction ID.

3. Refund request will be accepted in case the order has not been initiated from our end. Orders usually take up to 12-24 hours to initiate.

4. A valid reason for cancellation should be stated in your cancellation request.

5. Refund can take up to 10 days to process complying with the banking regulations of the land.

6. Refund will be made through direct transfer to your bank account.

7. In case a credit card was used for placing the order, the refund will be made to the credit card used for placing order.

8. In case of a drop in provided services, those services will be refilled within 30 days of placing order.

Privacy Policy

This website is published and maintained by DGsaga. The Privacy Policy is applicable to the website of  www.dgsaga.com  which also comprises of the mobile site. This privacy policy does not apply to any other third parties integrations, even if they are linked to the website. We recommend you review the respective privacy statements of the other parties.

By browsing, visiting, accessing and/or using the services on this site (or searching for any of the pages on this site), the customer (“You”) explicitly consents and agrees to our Privacy Policy laid out herein. You also agree that the information furnished by you is lawful, true, and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorized information, DGsaga shall not be liable for the same. 

We encourage you to review our Privacy Policy and familiarise yourself with it. Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy about that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version of the Privacy Policy.

I. What information does DGsaga collect, collate, and/or use?
On your accessing of this site, certain information about you, such as:
- Personally Identifiable Information like name(s) and contact details which may include an email address or contact number(s), password, etc.
- Other information that may be requested or gathered while you visit, access, or use the site.
Besides the above, when you browse the website, DGsaga may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data, the information furnished while navigating the site, the systems and programs used and the time spent on our site along with any other relevant information. The website uses cookie and tracking technology depending on the features offered. Aggregate cookie and tracking information may be shared with third parties to cater to provide you a better service and experience.

We may also collect and furnish such other information as is required in compliance of various laws, court order, as requested by other government or law enforcement authority, or in the good faith believe that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of DGsaga or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference to our operations rights, interests, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

II. What do you do with this information?
- Improve the user-friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)
- Website traffic analysis
- Administer a contest, promotion, survey or other site feature
- Send emails, SMS, and other communications for providing services, responding to inquiries, and/or other requests or questions.
- Respond to queries of the authorities regarding your accessing of the site and services availed by you.
- Automatic Logging of Session Data

III. Cookies and how do we use it?
Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) to enables the sites or service providers’ systems to recognize your browser and capture and remember certain information. Yes, we use cookies to understand and save your preferences for future visits and keep track of advertisements. This helps us to serve you better and more efficiently and to personalize your experience at our Website.

Similarly, a cookie may be placed by our third-party advertising companies or advertisement providers. These companies may use aggregated statistics about your visits to this and other websites in order to provide you advertisements for goods and services. The third-party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of our ads, your preference, and other relevant statistical data to serve you better. Any such information may be anonymous about your visits to this and other sites and does not link online actions to an identifiable person.

Mostly the web browsers are programmed to automatically accept cookies but if you desire to opt from receiving the cookies you can do so by changing the options on your web browser or using certain software programs, you can control how and whether the cookies will be accepted by your browser. DGsaga does respect your right to block any unwanted Internet activity, especially that of unscrupulous websites. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we do transmit your shared URL only to trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, other non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

IV. Third-Party Integrations
DGsaga Site contains links to the payment gateways. Please note that when you click on one of these links, you are entering another platform for which DGsaga has no responsibility and these platforms have separate and independent privacy policies which you will have to acquaint yourselves with. We encourage you to read the privacy statements of all such sites as their policies may be materially different from our Privacy Policy. We, therefore, have no responsibility or liability for the content and activities of these linked platforms. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

V. Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website or sending you an email. You are bound by any changes to the Privacy Policy when you use the website after such changes have been first posted.

VI. Grievance Policy
DGsaga strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances, and disappointments via channelized approach, review, and redressal.

You can file a grievance/share feedback if you are disappointed with the services rendered by DGsaga or any other issues. You can give your grievance/feedback through email or snail mail.

VII. How to reach DGsaga for privacy related Issues
For concerns regarding our Privacy Policy or our privacy practices and related Issues, write to us at marketing@dgsaga.com.