I just placed an order, what next?

Once your payment is processed please check your email inbox for order confirmation. All orders are operated automatically to ensure the fastest delivery speed online, so you should receive an email within minutes. Do not change the URL shared while placing the order and the account should be in public mode.

How long will it take to start receiving my purchase?

Depending on the orders and volume matrix in our system, it will take anywhere from a few minutes to 24 hours to start the delivery of your order.

What information do you require?

Name, Mobile, Email ID & URL/Link. Your privacy is assured.

How can I contact you and what is the response timeline?

We respect your time. We will answer all your questions that are related to our service. Our team will respond to your query within 24 hours.

What are the acceptable methods of payment?

Our services can be easily purchased with PayPal or any major credit/debit cards.

My credit card was declined, what do I do now?

When a credit card is declined, our leading recommendation is to contact your bank for more assistance as they have more insight into what may be causing the issue. If you are charged on your credit card, please contact our support team at marketing@dgsaga.com.

I did not receive my order, what do I do now?

Please ensure the following criteria are met before placing an order to secure a successful delivery:

- Your account is set to public

- You have typed in the correct URL

- You have not changed your URL before the order’s completion

- The account or post, still exists and has not been deleted

- The video follows platforms guidelines and has not been restricted or removed

- Allow delivery time mentioned for completion of order delivery

If you have experienced an issue with the delivery of your order, please contact our support team for assistance at marketing@dgsaga.com.

Why are my followers dropping?

Occasionally platforms will delete accounts that users mark as spam. This causes follower counts to drop across the platforms. Sometimes it impacts our customers, sometimes it does not. If you experience drops within first 30 days of your purchase, we will happily refill your followers in accordance with your package purchased.

I no longer want the followers I purchased; can they be removed?

Our network can only aid in diverting the traffic to your account. Rights to remove/block followers are restricted to the user/respective platforms.

How many packages can I buy?

You may choose to purchase any package which suits your requirement the best. There is no restriction on the purchase however, package delivery timelines should be considered.